MilWay Alerts and Notices

Notices:

1099 and/or 1098 tax form information is located on the last page of December statements. Members can access this via your Mobicint statement/document link or the hardcopy that was mailed to you.

Fraud Alerts:

Beware of Misleading Mail Scam: Texas UCC Statement Services
We have gotten reports from our members who have received mail seemingly from the Texas UCC Statement Services requesting payment and using correct names and addresses to appear legitimate. 

Texas UCC Statement Services is a company involved in a common scam where they send misleading mailers claiming a fee is owned for their UCC documents. These mailers are meant to mislead consumers into believing they are from a government agency when they are not. 

What to Know: The Scam: Texas UCC Statement Services sends mailers to businesses, often claiming a fee is owed for obtaining or filing a UCC-1 financing statement, a public record used to indicate a creditor's right to seize assets pledged as collateral for a loan. 

Misleading Tactics: The mailers try to create the impression that they are from a legitimate government agency, often using disclaimers that are not clear and conspicuous, according to the Texas Office of the Attorney General (OAG) and Moody Bank. 

False Claims: The mailers may falsely claim a fee is owed for a delinquent UCC form or for a copy of a UCC-1 financing statement, which is often not needed by the recipient. 

The Truth: These mailers are not from a government agency and are not affiliated with any legitimate financial institutions or lenders. 

What You Should Do: Do not send any money or respond to these notices. Contact us directly if you receive one and are unsure. Report the scam to the Texas Attorney General’s Office or Arkansas’s state consumer protection office.

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Fraud Alert:

We have become aware of fraudulent activity occurring through credit card payments paid by check. Please contact us IMMEDIATELY if you feel your account has been subjected to this type of fraud.

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Fraud Alert:

Please be aware of a scam where criminals make calls that mimic the MilWay phone number, pose as MilWay employees, and ask for personal information. MilWay will never call, email, or send texts asking you for login credentials or other personal information. Never provide these details by phone.

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Fraud Alert:

We need your help in combating fraud by using the debit card’s chip or tap feature on chip-capable terminals. Please insert your Chip or Tap your card when available! Due to the fraud, we are imposing limits on the number of swipe transactions on chip-capable terminals. Using the chip or tap feature on your debit card will avoid these limits. PLEASE NOTE: Magnetic Stripe Only terminals will not be affected.

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Debit Card and Credit Card Fraud Management Service Number:

Debit Card Fraud Mgmt: 1-888-918-7313 & Credit Card 1-888-241-2440.

Tip for Preventing Fraud